Refund & Return Policy

Effective Date: 20 February 2026

At SnowBites, we strive to deliver high-quality food products. Due to the consumable nature of our products, our return and refund policy is as follows:

---

1. Return Eligibility

• Customers may request a return within 5 days from the date of delivery.

• Products must be unused and in original packaging.

• Opened food products are not eligible for return, unless specifically approved in writing by SnowBites.

• In case of damaged, defective, or incorrect products, customers must provide clear photo or video proof at the time of complaint.

---

2. Non-Returnable Items

• Opened food products (unless approved in writing)

• Used or consumed items

• Products damaged due to customer mishandling

---

3. Refund Process

• Once the return request is reviewed and approved, refunds will be processed within 5–7 business days.

• Refunds will be credited to the original payment method used at the time of purchase.

• Shipping charges are non-refundable.

---

4. Cancellation Policy

• Orders can be cancelled before dispatch.

• Once dispatched, orders cannot be cancelled.

---

5. Contact for Returns

Email: [email protected]
Phone: +91 93287 56460
Address: Nr Dharmaj Chokdi, Dharmaj, D-Anand, Gujarat, India – 388530